Questions, answered
Where do you ship?
Canada and the United States, with tracking. US $4.95 flat, Canada $6.95 flat, free over $75.
How long until it ships?
Orders leave our fulfillment partner within 1–2 business days. Tracking is emailed when it moves.
What is your return policy?
14 days from delivery, unused, original packaging. You cover return postage unless we shipped the wrong thing. Details on Returns & Refunds.
Why is the shop small?
We hid a couple hundred supplier listings that read like a parts catalog. These 44 are the ones we can describe in plain language. We will only add more that meet that bar.
Are these vet-approved?
No. If a listing is a wrap vest or a shampoo, we say what it is and what it is not. We will not stamp “vet-approved” on a product a veterinarian did not review.
Do you have customer reviews?
Not yet. Inventing them would be worse. If you order, email sales@enzospetplace.com after it arrives.
Are toys safe for aggressive chewers?
No toy is indestructible. Supervise, match the size, and throw it out when stuffing or a squeaker is showing.
How do I contact you?
Email sales@enzospetplace.com. We answer, usually within one business day.
